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How to Place Your Order

You can place your order in a few simple steps – Step 1: Click the “Add to Cart” button on the products you wish to purchase and they will be added to your shopping cart. Step 2: Click on your shopping cart in the top right corner of the page and click on the “Check Out” button. Step 3: You can then use any Coupon Codes or Reward Points to receive a discount on your order. Step 4: Provide us with your email address, shipping address and payment details. Step 5: Once the order is placed, you will see a confirmation page with an order number and we will send you an email confirming your order. Step 6: Enjoy your Casa Estore order!
Sure you can! Just add all the products you wish to buy into your shopping cart and then click the “Check Out” button. This way you can save on any additional shipping and CoD charges!
Yes, Definitely! You can do this by filling in your address as the ‘billing address’ and the address you wish to ship it to as the ‘shipping address’.
Once your order is confirmed, you will see a confirmation page displaying a unique Order ID, a listing of the item(s) you have ordered and the expected delivery time. Additionally, you will receive an email confirming your order. You will also be notified when we dispatch the item(s) from our factory/warehouse with the respective tracking details.
Yes, you can leave items in your shopping bag, however the price and availability of these products will be reflected on a real time basis. Hence, there is a possibility that the product may go out of stock or the offer on the product may expire from the time you added it to your shopping bag.

How to Pay for Your Order

Casa Estore offers you several payment options on your purchases. These include: 1. Debit and Credit Cards 2. Net banking (with over 30 banks) 3. Cash on Delivery
We use the 3D Secure payment gateway for card payments and CCAvenue payment gateway for net banking. These are industry-standard secure payment methods so that we can ensure that all your online transactions at Casa Estore are processed in an extremely secure environment.
The 3D Secure password is an additional password that you’ll be asked to enter after entering your card details on the payment page. You’ll be redirected to your individual bank’s page where you will have to enter the Verified by Visa password for Visa Cards or Secure Code password for MasterCard Cards. Your card-issuing bank will give this password to you and you should have this password prior to shopping on Casa Estore. Note: 3-D secure password has been made mandatory by the Reserve Bank of India to ensure safer online shopping. This will add an additional layer of security and thus, prevent misuse of a lost or stolen card, as the user will be unable to proceed unless they enter the password associated with your card, created by yourself and known only to you.

Shipping and Delivery Policies

All our deliveries are serviced through well-reputed couriers. As soon as your order is dispatched, you will receive an email with your package’s tracking number as well as the name of the courier company that is processing your order along with the link to track your package. Note:- Tracking Link may take upto 24hrs to get activated.
Yes, Casa Estore ships throughout the World! No Worries! Weve got you covered.
Once your order has been dispatched, you will receive an email with the details of the tracking number and the courier company that is processing your order along with a link to track your package. You can use the tracking link to track the status of your package. Note:- Tracking Link may take upto 24hrs to get activated.

My Account and My Orders

Just click on the “Sign Up” button on the top right hand corner of the page and fill in your name, email address and password.
When you sign up for your Casa Estore account, you can enter all your details including your address and phone number into your account page and it will be recorded for future purposes! This way you do not have to keep filling in your details for every new order. To manage these addresses visit to the My Account page and click the “Address Book” tab.
When signing in you can click on the Forgot Password link below the sign up area. You will immediately be redirected to a new page where you will be instructed to fill in your email address. Soon after, you will receive an email with a link to reset your password.